NOTICE OF CUSTOMERS' WRITTEN COMPLAINTS SUBMISSION

Regarding Article .6, paragraph 1.item 3. of the Law of  Providing Tourism Services - Narodne novine, No.130/17   we herby inform customer that complaints about the quality of our services can be submitted in writing within these business premises and will be given them a confirmed receipt of that complaint in writing without delay.  we hereby inform customers that all complaints about the quality of our services can be submitted in writing within these business premises and will be given confirmed receipt of that complaint in writing without delay. A complaint can also be submitted:

by mail to the following address: ATLAS RABAC d.o.o. Ulica Sv. Andrije 4, 52221 Rabac

or e-mail address:atlas-rabac@pu.t-com.hr

or to fax number: 00385 (0)52 872 958

The answer to a written complaint of consumers we will give in writing no later than 15 days from the receipt of the complaint.